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Be Prepared When the Power is Out

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Forces of nature can challenge power delivery and San Antonian's have had their share lately. Seems like the past couple of months have been plagued with unusually heavy rains followed by high winds and very chilly temperatures. Follow these tips to be prepared. And know we are always working to restore your power quickly!

  • Be prepared. Keep cell phones, flashlights, batteries and other important items available for an unexpected power outage.
  • Keep the refrigerator door closed as much as possible. Refrigerated food should be safe as long as power is out no more than 4 hours.
  • If it looks like the power outage will be for more than 2-4 hours, pack perishable items (meat, poultry, fish, eggs, dairy products and leftovers) into a cooler surrounded by ice. Discard any perishable foods that have been above 40 °F for more than 2 hours.
  • Critical care customers should seek assistance in preparation for outages.